Shipping Policy

1. Overview

Welcome to ADOROSSE. We are committed to delivering your orders safely, efficiently, and on time across Pakistan. This Shipping Policy outlines our delivery process, timelines, and conditions.

By placing an order with ADOROSSE, you agree to the terms stated below.

2. Shipping Coverage

ADOROSSE currently ships to:

• All major cities in Pakistan

• Nationwide delivery across Pakistan

We do not offer international shipping at this time

3. Free Shipping Policy

We are pleased to offer:

Free Shipping Across All Pakistan

Free shipping applies to all confirmed orders delivered within Pakistan.

However, please note:

• If a customer requests a return or refund, the free shipping offer will not apply.

• In such cases, the original shipping cost and return shipping charges 

  4. Order Processing Time

  • Orders are processed within 2–6 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • During peak seasons or sales, processing times may be slightly extended.

  may be deducted from the refund amount.

Free shipping is only valid for successfully completed purchases.

5. Delivery Timeframe

Estimated delivery time:

• Major Cities: 2–4 business days

• Other Areas: 3–6 business days

Delivery times may vary depending on:

• Courier operations

• Weather conditions

• Public holidays

• Remote locations

ADOROSSE is not responsible for delays caused by courier services once the order has been dispatched.

6. Cash on Delivery (COD)

For Cash on Delivery (COD) orders:

• Customers must ensure availability at the provided address.

• Failure to receive the parcel may result in future order restrictions.

7. Order Tracking

Once your order is shipped:

• You will receive a confirmation message with tracking details.

• You may track your shipment using the courier tracking system.

8. Incorrect Address Disclaimer

Customers are responsible for providing accurate shipping details.

ADOROSSE is not liable for:

• Incorrect addresses entered at checkout

• Delivery failures due to incomplete contact information. 

9. Damaged or Lost Parcels

If your parcel arrives damaged:

• Please contact us within 24 hours of delivery.

• Provide clear photos of the package and product.

We will review the case and provide an appropriate resolution.

10. Contact Information

For shipping-related inquiries, please contact:

Helpline : (call , whatsapp) +923077339471
Instagram: @Adorosse.offical

Email : info.adorosse@gmail.com

We aim to respond within 24–48 business hours.